Last updated: January 5, 2026
Overview
This Privacy Policy describes how IPTV USA, LLC ('we', 'us', or 'our') collects, uses, and discloses information about you when you visit our website (the 'Site'), purchase a service, or contact us. By using the Site you agree to this Policy.
We collect the minimum information necessary to provide our services. We do not sell your personal information to anyone.
Information we collect
When you place an order, we collect your name, the plan you selected, and the WhatsApp phone number you message us from. Orders are confirmed and payment arrangements are agreed on WhatsApp — no card details are ever collected on this website.
When you contact us through the contact form, we receive your name, email address, and the contents of your message.
We automatically collect limited technical information such as your browser type, approximate geographic region, and pages visited, used to maintain and improve the Site.
How we use your information
We use your information for the following purposes: to deliver your subscription, to send you account and service notifications, to respond to support requests, to process refunds where applicable, to maintain security, and to improve the Site and service.
If we use analytics (such as Plausible or Google Analytics), data is processed in aggregate and is used only to understand how visitors use the Site.
Orders and payments
All orders are placed over WhatsApp. When you send an order message, your conversation, including any personal details you share, is subject to WhatsApp's own privacy policy.
We never collect or store payment card information on this website. Payment options and arrangements are discussed and agreed directly with you over WhatsApp.
Cookies and similar technologies
The Site uses a minimal set of cookies required to function (for example, session cookies). Where we use analytics, we prefer privacy-friendly tools that do not require cross-site tracking.
For more details, see our separate Cookie Policy.
Retention
We keep account records only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Support correspondence is retained for the period required to resolve the matter.
Your rights
Depending on where you live, you may have rights to access, correct, or delete personal information we hold about you, and to object to certain processing. To exercise these rights, contact us using the email address in our footer.
If applicable to you and a processing activity is covered, we will honor valid legal requests and coordinate with relevant authorities where required.
Data security
We use appropriate technical and organizational measures to protect personal information, including HTTPS transport in transit, restricted access to production data, and secure management of credentials.
Contact us
If you have questions about this Privacy Policy or your personal information, contact us via the email address listed in the footer of this Site.